Privacy Policy

Last Updated: April 11, 2026

1. Introduction

Snap Solve ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Account Information

• Name and email address (for account creation and login)
• Profile photo (optional)
• Authentication provider (Google, Apple, or email/password)

2.2 User-Generated Content

• Photos of questions uploaded for solving
• Quiz results and study notes
• Flashcards and study schedules
• Feedback and support messages

2.3 Usage Data

• App interaction data (features used, session duration)
• Learning progress and performance statistics
• Exam preferences and study goals

2.4 Technical Data

• Crash reports and performance logs
• Device type and operating system version
• App version

3. How We Use Your Information

We use the collected information to:

• Provide step-by-step question solutions
• Track your learning progress and generate analytics
• Personalize your study experience
• Send study reminders and streak notifications (with your permission)
• Improve app performance and fix bugs
• Process subscription payments (via App Store / Google Play)

4. Third-Party Services

Our app uses the following third-party services:

• Firebase (Google) — Authentication, database, crash reporting, analytics
• Google Gemini / OpenAI / Anthropic Claude — Question solving and tutoring
• RevenueCat — Subscription management

These services have their own privacy policies. We do not sell your personal data to any third party.

5. Data Storage and Security

• Your data is stored securely on Firebase (Google Cloud) servers
• Data is encrypted in transit (HTTPS/TLS)
• We implement industry-standard security measures to protect your information
• Photos uploaded for question solving are stored in Firebase Storage

6. Your Rights

You have the right to:

• Access your personal data through the app
• Update your profile information at any time
• Delete your account and all associated data (Settings → Delete Account)
• Export your solution history

7. Children's Privacy

Snap Solve is designed for students of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected data from a child under 13, please contact us.

8. Subscription and Payments

• All payments are processed through Apple App Store or Google Play Store
• We do not collect or store payment card information
• Subscription management is handled by RevenueCat

9. Data Retention

• Account data is retained as long as your account is active
• When you delete your account, all personal data is permanently removed
• Anonymized usage statistics may be retained for analytics purposes

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: